Perspectives from ISB

In a recent interview with, Vikas Sarangdhar, Research Director, Gartner, discusses the role IT plays in improving visibility across modern-day supply chains and the increasing involvement of CIOs in the management of these end-to-end supply networks.  While information visibility and data gathering are necessary first steps, which have definitely improved with implementation of state-of-the-art IT systems, developing better supply chain analytics capabilities is the logical next step to improve supply chain profitability, coordination, and efficiencies.