{"id":212,"date":"2020-10-14T10:11:15","date_gmt":"2020-10-14T10:11:15","guid":{"rendered":"https:\/\/blogs.isb.edu\/healthcare\/?p=212"},"modified":"2025-12-31T09:24:28","modified_gmt":"2025-12-31T09:24:28","slug":"vikramthaploo","status":"publish","type":"post","link":"https:\/\/blogs.isb.edu\/healthcare\/2020\/10\/14\/vikramthaploo\/","title":{"rendered":"&#8216;Learnt to bridge the gaps and ensure equitable access to quality healthcare at ISB&#8217;"},"content":{"rendered":"<p><i>Vikram\u00a0<\/i><i>Thaploo<\/i><i>,\u00a0<\/i><i>CEO, Telehealth &amp; Government Businesses\u00a0<\/i><i>at<\/i><i>\u202f<\/i><i>Apollo Hospitals<\/i><i>, shares his<\/i><i>\u00a0<\/i><i>journey and experiences from leading one of India&#8217;s largest telehealth services at Apollo.\u00a0\u00a0<\/i><i>Vikram<\/i><i>\u00a0is an alumnus<\/i><i>\u00a0<\/i><i>of AMPH Co\u00a0<\/i><i>2018<\/i><i>.\u00a0<\/i><\/p>\n<p><span style=\"color: #333399;\"><b>On\u00a0<\/b><b>his\u00a0<\/b><b>current work and profession<\/b>\u00a0<\/span><\/p>\n<p>I\u00a0overlook\u00a0primary healthcare and population health delivery into rural markets, government businesses,\u00a0and\u00a0delivery\u00a0of\u00a0remote healthcare,\u00a0thereby\u00a0driving a 360-degree adoption of technology\u00a0and\u00a0ensuring\u00a0a continuum of healthcare for the patients\u00a0at Apollo. This comprises\u00a0formulating and implementing business strategies for ICT-driven healthcare,\u00a0increasing\u00a0the adoption of technology in healthcare service delivery, handling the medical monitoring services and the mHealth initiatives for the Apollo Group.<\/p>\n<p><span style=\"color: #333399;\"><b>On the turning point in your career<\/b>\u00a0<\/span><\/p>\n<p>I come from a family of Kashmiri Pandits\u00a0who\u00a0were forced to flee\u00a0the valley\u00a0during\u00a0the seventh exodus\u00a0in\u00a0the 90s.\u00a0The\u00a0hardships\u00a0that followed thereafter\u00a0steeled my resolve to carve a career outside the trodden path. After completing my schooling, I decided to pursue a career in hospitality, later moving\u00a0to retail and\u00a0finally\u00a0to\u00a0the\u00a0healthcare sector.\u00a0But the\u00a0turning point\u00a0came in 2010\u00a0when I joined\u00a0Apollo Hospitals as\u00a0its\u00a0CEO,\u00a0Telehealth.\u00a0Ever since it has been a roller-coaster ride.<\/p>\n<p><span style=\"color: #333399;\"><b>On taking up management education<\/b>\u00a0<\/span><\/p>\n<p>My decision to pursue an MBA was born out of the tacit understanding that a management degree is a prerequisite if you want to occupy leadership roles where you get to make a difference.\u00a0During the\u00a0AMPH\u00a0course\u00a0at ISB,\u00a0I learnt a lot about the healthcare industry, the shortfalls and pratfalls, and the gaps that need to be bridged to ensure equitable access to quality healthcare. I also learnt a fair amount about teamwork and managing people and time.<\/p>\n<p><span style=\"color: #333399;\"><b>On opportunities post AMPH<\/b>\u00a0<\/span><\/p>\n<p>The programme\u00a0opened a world of opportunities for me.\u00a0Post\u00a0ISB, I decided to foray into the healthcare industry and create a sustainable business model that delivers quality healthcare to\u00a0patients across geographic and socio-economic barriers.\u00a0When I joined Apollo Hospitals to set up\u00a0their\u00a0telehealth\u00a0services, it was clear that some of the challenges that bedevil the healthcare system in India need innovative approaches and alternate delivery channels using\u00a0healthcare IT innovations. One of the biggest drawbacks in\u00a0the\u00a0current healthcare system is the acute shortage of qualified doctors.\u00a0In order to\u00a0bridge this gap and improve access to healthcare, we worked towards a gradual transition of care delivery \u2013 from curative to preventive\u00a0\u2013\u00a0from hospitals and clinics to homes via virtual care.\u00a0Today, people\u00a0from across the country avail our telehealth services from the comfort of their homes,\u00a0thus\u00a0saving unnecessary expenses and travel.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Vikram\u00a0Thaploo,\u00a0CEO, Telehealth &amp; Government Businesses\u00a0at\u202fApollo Hospitals, shares his\u00a0journey and experiences from leading one of India&#8217;s largest telehealth services at Apollo.\u00a0\u00a0Vikram\u00a0is an alumnus\u00a0of AMPH Co\u00a02018.\u00a0 On\u00a0his\u00a0current work and profession\u00a0 I\u00a0overlook\u00a0primary healthcare and population health delivery into rural markets, government businesses,\u00a0and\u00a0delivery\u00a0of\u00a0remote healthcare,\u00a0thereby\u00a0driving a 360-degree adoption of technology\u00a0and\u00a0ensuring\u00a0a continuum of healthcare for the patients\u00a0at Apollo. This comprises\u00a0formulating and [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":458,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"_uf_show_specific_survey":0,"_uf_disable_surveys":false},"categories":[2],"tags":[11,12,13,23,29],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>&#039;Learnt to bridge the gaps and ensure equitable access to quality healthcare at ISB&#039; - Max Institute of Healthcare Management<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/blogs.isb.edu\/healthcare\/2020\/10\/14\/vikramthaploo\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"&#039;Learnt to bridge the gaps and ensure equitable access to quality healthcare at ISB&#039; - Max Institute of Healthcare Management\" \/>\n<meta property=\"og:description\" content=\"Vikram\u00a0Thaploo,\u00a0CEO, Telehealth &amp; Government Businesses\u00a0at\u202fApollo Hospitals, shares his\u00a0journey and experiences from leading one of India&#8217;s largest telehealth services at Apollo.\u00a0\u00a0Vikram\u00a0is an alumnus\u00a0of AMPH Co\u00a02018.\u00a0 On\u00a0his\u00a0current work and profession\u00a0 I\u00a0overlook\u00a0primary healthcare and population health delivery into rural markets, government businesses,\u00a0and\u00a0delivery\u00a0of\u00a0remote healthcare,\u00a0thereby\u00a0driving a 360-degree adoption of technology\u00a0and\u00a0ensuring\u00a0a continuum of healthcare for the patients\u00a0at Apollo. 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