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About Healthcare at ISB

Max Institute of Healthcare Management is an interdisciplinary research centre that provides deep insights on policymakers, public institutions and corporates to create better health systems through the integrated elements of Research, Education and Outreach.

Patients: Drivers or receivers of care?
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By | November 3, 2022|AMPH Discussion Circle|

Patient centricity is an attitude, strategy, mission, and value system that needs to be incorporated into the promotor’s cultural DNA. It should flow as a top-down culture. The CEO/promotor’s vision should include patient-centricity for the organisation to be able to deliver this promise. AMPH Co [...]

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Mind-Body practices for a healthy heart
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By | September 29, 2022|AMPH stories|

  “The heart is the only organ you can hear and feel. It is the first and last sign of life. It is one of the few things with the potential to unite all of us as people” - World Heart Federation World Heart Day [...]

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Enhancing patient satisfaction via auxiliary healthcare system
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By | September 23, 2022|AMPH Discussion Circle|

Hospital auxiliary services can help greatly in enhancing patient satisfaction. These services work at the backend but their contribution in the overall care delivery to the patient is no less than that of clinical services. AMPH Co 2022 students Dr. Fateen Fatima Mazher and Dr. Niranjana Raj invited [...]

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Catalysing financing in healthcare via ‘Blended Finance’: The way forward
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By | July 26, 2022|AMPH Discussion Circle|

Blended finance is an approach toward financing where catalytic funding (e.g. grants and concessional capital) from public and philanthropic sources is utilised to mobilise additional private sector investment to realise social goals and outcomes. It uses development finance and philanthropic funds to attract private capital [...]

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What does a CIO do differently in healthcare?
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By | June 16, 2022|AMPH Discussion Circle|

Innovation is the very core of all businesses. Over the past few years, there has been an increase in the demand for innovation in hospitals and healthcare organisations as well. But, what does a Chief Innovation Officer (CIO) bring to the table? How are they [...]

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Women’s healthcare is an asset, not a liability
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By | May 28, 2022|Uncategorized|

We have come a long way since the 90s, and it is time to celebrate women and their achievements. Health is one of them. Years after years, countries have been taking various actions despite the fact that women still face many health problems, and we [...]

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High time we talk about the rights, safety, and wellbeing of nurses: Sabitha K V
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By | May 12, 2022|AMPH stories|

  While India hailed its doctors and nurses as Covid warriors for their selfless and tireless efforts to serve humanity, the past two years also highlighted the shortage of nurses in the country. Nurses are the unflinching pillars on which the healthcare ecosystem rests. And [...]

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Healthcare trends and innovation: Insights from Catalyst ‘Un’conference
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By | April 27, 2022|Uncategorized|

Public health has become a focal point post-Covid. But do we really need public health systems? What happens to the equity if all healthcare is delivered by private providers? Primary healthcare is critical and so is the digitisation of records, telehealth and trained workforce, disease [...]

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Identifying and plugging the gaps in Tuberculosis care in India
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By | March 24, 2022|MIHM Research|

  According to the WHO’s Global Tuberculosis Report 2021, the Covid-19 pandemic has reversed years of progress in providing essential Tuberculosis (TB) services and reducing the disease burden, with India being one of the worst-affected countries. In 2020, India was the highest contributor to the global [...]

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Decoding a SMART Hospital
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By | March 3, 2022|AMPH Discussion Circle|

Smart hospitals “optimize, redesign and/or build new clinical processes, management systems and maybe even infrastructure, all enabled by underlying digitized networking infrastructure of interconnected assets, to provide a valuable service or insight which was not possible or available earlier, to achieve better patient care, experience [...]

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Closing the gap in Cancer care
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By | February 4, 2022|AMPH stories|

  February 4 is not just another date in the calendar. It’s World Cancer Day, the day when we all come together to contribute to a change in our little ways. “The butterfly effect refers to the fact that an action, as insignificant as a [...]

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Can healthcare go the “Uber” way?
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By | February 2, 2022|AMPH Discussion Circle|

A growing number of startups classify themselves as “patient aggregators” on similar lines as “taxi aggregators”. While the founders and the investors behind these projects would vouch for the benefits and value that these projects add to healthcare delivery, there’s are certainly some unanswered doubts [...]

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How is telehealth going to transform healthcare delivery in India?
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By | January 19, 2022|AMPH Discussion Circle|

Telehealth has been at the forefront of the rapidly evolving healthcare delivery models in India, especially now during the pandemic. While the benefits of telehealth are quite evident, there are some questions that need to be addressed for it to be widely accepted and adopted. Some [...]

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A long road to diabetes management
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By | November 26, 2021|AMPH stories|

  November is the National Diabetes Awareness Month. As someone who has been battling with the disease for a few years now, I wanted to write about something that has bothered and affected me throughout my journey with this complicated disease.   I still remember sitting outside my gynaecologist’s office, for my annual check-up, holding an envelope the nurse had just [...]

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From ‘microscopic’ pathology to ‘macro’ impact healthcare outcomes
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By | September 2, 2021|Doctors of ISB|

Dr. Sujata Dhanuka, Head of Operations, Lupin Diagnostics shares her journey of transformation from being a pathologist to becoming an agile industry leader working in the diagnostics industry. Sujata is an alumnus of the PGP Co 2010. On her current work and profession  An MD in Pathology [...]

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New-generation tech driving healthcare in times of crisis
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By | July 29, 2021|Healthcare Technology|

Healthcare and technology were intricately related since time immemorial. After all, what is the use of technology if it cannot help humans, especially now that the whole world is going through the Covid-19 pandemic? There is no doubt that the pandemic has allowed patients and [...]

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From radiology to driving digital transformation
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By | July 8, 2021|Doctors of ISB|

  In the early 1990s, radiology was still an emerging branch in India. I was very clear in my head that by the age of  27, I needed to start earning and thus went for a specialisation in radiology which takes only three years,” says Dr. Avinash Nanivadekar, Head Radiologist & Chief Digital Officer, Grant [...]

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From authoritarian to an empathetic, inclusive leader
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By | July 7, 2021|Doctors of ISB|

“I lived my father’s dream of becoming a doctor and, in the process, it became my dream as well,” says Dr. Meinal Chaudhry, Director – Radiodiagnosis & Chief - Strategy, Branding, Digital Marketing & Corporate Communications, Aakash Healthcare. Meinal is an alumna of the AMPH Co 2019 at ISB. Growing up, Meinal saw many doctors in the family and naturally became inclined towards [...]

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From the Indian Army to delivering tech-driven quality care to rural India
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By | July 7, 2021|Doctors of ISB|

“There is a dearth of good healthcare managers in the corporate sector,” says Dr (Major) Sayed Moulana, Director of Quality, MFine & an alumnus of AMPH Founding Class at ISB.  A clinician-turned management professional, Sayed served five years in the Indian Army, treating patients, before moving to the corporate [...]

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“Doctors should continue patient care using new and innovative methods”
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By | July 5, 2021|Doctors of ISB|

"Covid has provided a great opportunity to enhance and strengthen the country’s healthcare infrastructure. We must ensure quality and timely healthcare, and prepare ourselves for similar challenges in the future,” says Dr. Sujata Das, Medical Director, Drushti Daan Eye Bank, L V Prasad Eye Institute (LVPEI), Bhubaneswar and alumna of the AMPH Founding Class. Becoming a doctor was a natural choice for Sujata [...]

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“ISB a humbling experience, enabled cross-learning”
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By | July 5, 2021|Doctors of ISB|

"Home healthcare is a gamechanger in the healthcare sector. In the coming decade, we will be discussing how the home healthcare industry has grown in India,” says Dr. Mahesh Joshi, CEO, Apollo Home Healthcare and alumnus of the PGPMAX Class of 2011 at ISB. Mahesh hails from [...]

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“ISB gave me the confidence to create next-gen innovative tech solutions”
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By | July 1, 2021|Doctors of ISB|

“I am doing something very different from what I had planned when I joined ISB,” says Dr. Ramya Gujjula, CEO, NexRea and ISB PGP Co 2014 alumnus. Ramya joined ISB with the thought of evolving as a management professional and progressing in the same line [...]

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Solved real-world problems of the healthcare ecosystem at AMPH
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By | October 26, 2020|AMPH alumni|

Karan Dave, a healthcare consultant, shares his journey of transformation from being a science graduate to becoming the facility director at Health City Cayman Islands and his work as a healthcare consultant now. Karan is an alumnus of AMPH Co 2017. On his current work and profession  I am a healthcare consultant based in the Caribbean region who is constantly [...]

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‘Learnt to bridge the gaps and ensure equitable access to quality healthcare at ISB’
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By | October 14, 2020|AMPH alumni|

Vikram Thaploo, CEO, Telehealth & Government Businesses at Apollo Hospitals, shares his journey and experiences from leading one of India's largest telehealth services at Apollo.  Vikram is an alumnus of AMPH Co 2018.    On his current work and profession  I overlook primary healthcare and population health delivery into rural markets, government businesses, and delivery of remote healthcare, thereby driving a 360-degree adoption of [...]

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Designing an effective loyalty program to incentivize consumption of fruits and vegetables: The case of peri-urban Hyderabad
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By | August 11, 2020|Operations Management|

By Arindam Debbarma, Analyst, MIHM Fruits and vegetables (FV) are an integral part of what constitutes a healthy diet, which in turn helps in preventing malnutrition as well as a range of non-communicable diseases (NCDs) [1]. Nevertheless, socioeconomically disadvantaged people consume fewer fruits and vegetables, and [...]

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Last-Mile Distribution Models for Health Commodities: The case of ORS/Zinc
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By | July 22, 2020|Operations Management|

By Aman Kabra, Analyst, MIHM Availability of essential health products at retails outlets (pharmacies and chemists) in rural areas across India is poor (Maiti, Bhatia, Padhy, & Hota, 2015) and is a major barrier for improving healthcare access (Batliboi & Tambe, 2014). The two major [...]

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How do private providers manage hypertension? The Case of Karimnagar
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By | July 22, 2020|Operations Management|

By Aman Kabra, Analyst, MIHM Hypertension is the number one health-related risk factor in India, with the largest contribution to the burden of disease and mortality.[i] It has been the single most significant cause of death in India for the last 15 years[ii], accounting for [...]

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At ISB, you will find all your answers: Dr Ganesh Veerasekar
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By | July 7, 2020|Doctors of ISB|

Ganesh was in the final year of MBBS when he started exploring the non-clinical aspect of hospitals such as its administration and operations. An epidemiologist-turned entrepreneur, he now works at the intersection of healthcare, technology and consulting. “My father was a plastic surgeon. Most of [...]

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ISB professors helped me realise my vision: Dr Amaresh Rao
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By | July 7, 2020|Doctors of ISB|

Dr. Amaresh Rao, Cardiothoracic and Vascular Surgeon and Unit Head & Head of Department at Nizam Institute of Medical Sciences, a government hospital in Hyderabad, joined the Advanced Management Programme for Healthcare at a point in his career when he was evaluating transitioning from public healthcare to private healthcare. In his career as government doctor and administrator, he had reached a point [...]

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ISB prepared me for life: Dr Sameera Ali
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By | July 2, 2020|Doctors of ISB|

“I always knew that I wanted to be a doctor,” says Dr Sameera Ali. A dental surgeon by training, she is now a programme manager at MFine working towards building a hospital-on-cloud. Even after 13 years of clinical practice, she constantly felt the need to do something more. She felt this was possible only if she transitions from being a clinician to someone who understands [...]

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Rooting for management concepts in MBBS: Dr (Maj) Pankaj Surange
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By | July 2, 2020|Doctors of ISB|

  Pankaj started his career as a Medical Officer in the Indian Army. During his stint with the Army, he was part of two major Operations - Vijay and Parakram. Post his tenure, he moved to New Delhi with the dream of setting up his own hospital. A specialist in anesthesiology and a super-specialist in intervention pain management and [...]

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Creativity vs. Corona: How Innovative Minds Enlist to Save Humanity
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By | June 1, 2020|Healthcare Technology|

The entire world is facing a social, medical, economic and political crisis of proportions greater than that of the Great Depression, 1930-39. What are the skills and qualities that can help each of us tide over the prevailing crises?   In a webinar organised as part of the Covid-19 preparedness [...]

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An aggregated sample collection model for COVID-19?
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By | May 12, 2020|Operations Management|

Indian Council of Medical Research has, over the past few days, increased the Covid-19 testing capacity in India massively. Starting with 3,700 tests in March to scaling them up to over 18,000 tests (as on April 11), the testing capacity is all set to increase further. Much of [...]

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Building With Imperfect Tools: Notes from the Field on Data Quality and Uncertainty
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By | April 13, 2020|Notes from the field|

By Alekhya Chaparala, Research Assistant, MIHM On a cool day last December, I visited the Kopaganj Community Center in Uttar Pradesh’s Mau district. Implementation of an MIHM costing study on family planning was about to begin, and I was in the field to finalize operations and brief [...]

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Revolutionizing Healthcare through Patient Engagement
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By | March 15, 2020|Notes from the field|

By Naireet Ghosh, Analyst, MIHM Historically, the healthcare industry has been relatively reluctant in adopting technology for non-clinical processes. Only recently, care providers seem to have realized the value of enhancing patient experience by the use of technology in order to improve healthcare outcomes. This is [...]

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Point of Care Technologies for Rural Settings: Relevance and Advances
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By | March 13, 2020|Notes from the field|

By Preeti Singh, Analyst, MIHM Point of Care (PoC) technologies refers to bringing care closer to the first point of contact in both temporal and organizational dimensions through the use of technology. Over the years, the health sector has seen interdisciplinary PoC technology innovations, such as [...]

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Point of Care Technologies for Rural Settings: Relevance and Advances
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By | January 2, 2020|Healthcare Technology|

Preeti Singh, Analyst, Max Institute of Healthcare Management, ISB Mohali Point of Care (PoC) technologies refers to bringing care closer to the first point of contact in both temporal and organizational dimensions through use of technology. Over the years, health sector has seen interdisciplinary PoC [...]

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